In the retail industry, information mainly follows a top-down structure, and the culture tends to revolve around command and control. From administrators to company agents, employees usually lack sources to share opinions and communicate amongst peers via structured and collaborative channels.
The retail world is evolving. Different product lines and promotions are implemented, new stores are opening, and employees need to be on-boarded quickly, all while maintaining brand consistency. Retailers have to move and communicate swiftly.
You should Google and realize the powerful benefits of moving the retail operations to a cloud-based IT solution i.e. Google Apps.
With robust features at the heart of the Google Apps suite, the retailers can plan, organize, and execute the next sales campaign.
Google Apps for Work and Chrome devices keep up with your business and allow you to adjust to the constantly changing retail environment.
Let’s dig deeper here how Retailers are using Google Apps to increase associate store management, drive revenue and bring products to market faster.
#1. Real Time Collaboration and Coordination in stores
You can get more than Email account with cloud-based Google Apps solution.
You can send instant messages. You can also connect and contribute with your team members at any location via voice and video conferencing. Organization members can easily Collaborate together in real-time on documents, spreadsheets, and presentations.
It takes hours to reach out to every employee via phone calls, emails, faxes, etc. to send important company updates. But Google Docs and Sites give a central place for all of the employees to get the message in minutes instead of hours.
Shared Calendars also offer easy scheduling of weekly calls, new releases, and promotions, so everyone’s in the know and on time.
#2. Calendar for Employees and Vendors
Always querying who’s on leave and for how long? Want to keep all project deadlines in one place so customers and staff members should know the delivery date? You can Create an organization calendar in Google Calendar to keep everyone up to speed on promotions, campaign deadlines, and schedules.
#3. Work from Anywhere
Your staff is empowered to work from anywhere, on virtually any device with the help of Google Apps. It increases productivity, efficiency, and allows your people to get more things done. Check out the list of tips in detail.
#4. Geo locate Assets
Google Maps is the perfect business solution for retail companies. It can help to increase client engagement by placing a store locator on your website, which makes easy for the customers to find you.
#5. Train your store worker anytime, anywhere, from any device
Google Apps makes Training, interviewing, and hiring in the retail company very easier with mobile video chats.
You can save all your product launch videos, marketing campaigns, promotions, store return policies, and safety methods in Google Drive, then embed these stored files in Google Sites.
If you need live training, conduct a virtual training class across the globe with Google Hangouts to save time and travel costs. You can also record the Hangout training class in youtube channel to make it available on-demand later!
#6. Handle store operation processes online, from any device
Streamline your business processes by moving all your operations and processes online. With Google Forms, you can create electronic forms for product recalls, time off requests, ordering supplies, acknowledgments of company policies, and more in just a few minutes. These forms are easy to update and can be reached from computers, or mobile devices.
#7. IT & Mobile Device Management
Owners can easily handle employees and their devices via a simple online interface. IT Admin of the company can instantly add/remove, locate, and even clean out the data from stolen or lost devices.
Note: Learn the tips here on How to use Google Apps for your Manufacturing Business.